Privacy Policy
Last updated: May 27, 2026
Vembic LLP ("Vembic," "we," "us," or "our") publishes Android apps and operates the Vembic website. This Privacy Policy explains how we collect, use, share, and protect information when you use our website, apps, and related services.
If you have questions about this Privacy Policy or our privacy practices, contact us at support@vembic.com.
Scope
This Privacy Policy applies to:
- our website at vembic.com
- Android apps published by Vembic LLP
- in-app purchases, paid apps, and app features we provide
- support, waitlist, and contact forms or other direct communications with us
Some of our apps may also contain advertising or use third-party services such as Google Play billing, crash reporting, analytics, or ad delivery tools. Where an app uses additional third-party services, that app's store listing, in-app disclosure, or permission prompt may provide more specific details.
This Privacy Policy is intended to provide a general notice across our website and apps. Because different apps may use different features, SDKs, or service providers, some data practices may apply only to specific apps or services.
Information We Collect
We collect only the information we need to operate, improve, and support our services.
Data Categories Overview
The table below summarizes common categories of information we may collect or receive, depending on the app, service, or feature you use:
| Category | Examples | Typical Purpose |
|---|---|---|
| Contact information | Name, email address, support message contents | Responding to inquiries, support, waitlist, account-related communication |
| Device and technical information | Device model, OS version, app version, language, IP address | App delivery, security, diagnostics, compatibility, fraud prevention |
| Usage information | App interactions, screens viewed, session events, feature usage | Analytics, performance improvement, product decisions |
| Purchase information | Transaction IDs, purchase status, subscription status, refunds | Billing support, entitlement validation, accounting, fraud prevention |
| Diagnostics information | Crash logs, error reports, performance traces | Debugging, reliability, maintenance |
| Advertising-related information | Device identifiers, ad interactions, approximate location | Ad delivery, measurement, fraud prevention, frequency capping |
| Permission-based content | Files, microphone input, camera input, notifications, if enabled for a feature | Providing requested app functionality |
Actual data collection may differ by app. Not every app collects every category listed above.
Information You Provide Directly
Depending on how you interact with us, you may provide:
- your name
- your email address
- the contents of messages you send us
- information you submit through support, contact, or waitlist forms
Information Collected Automatically
When you use our website or apps, we or our service providers may automatically collect limited technical information such as:
- device type and model
- operating system version
- app version
- language and region settings
- IP address
- approximate location derived from IP address
- crash logs, diagnostics, and performance data
- usage information, such as screens viewed or feature interactions
Purchases and Payment Information
Some of our apps are paid or offer in-app purchases. Payments are generally processed by the platform provider, such as Google Play. We do not receive or store full payment card numbers. We may receive transaction-related information such as:
- purchase status
- order or transaction identifiers
- subscription status
- refund or cancellation status
Refunds, subscription renewals, cancellations, taxes, and payment processing may be handled by the relevant platform provider under that provider's own terms and policies.
Advertising-Related Information
Some of our apps may show ads. In apps that include advertising, advertising partners may collect information such as device identifiers, app interaction data, approximate location, and similar technical information to provide, measure, and improve ads, subject to their own privacy policies and applicable law.
Advertising technologies may involve contextual ads, limited ad measurement, fraud prevention, frequency capping, or, where permitted, personalized advertising.
Device Permissions
Certain apps may request access to device features such as storage, notifications, microphone, camera, or similar permissions if needed for app functionality. A permission request does not mean we collect that data continuously. Permissions are used only when required for the relevant feature and can usually be managed in your device settings.
Android App Permissions and Google Play Disclosures
Our Android apps may request permissions only where relevant to the features offered by that app. Depending on the app, this may include permissions such as the following, although not every app will request every permission and this list is not exhaustive:
- internet or network access
- billing or purchase-related access
- notifications
- storage or media access
- microphone access
- camera access
If an app requests a permission, it is intended to support the corresponding feature in that app. You can usually manage permissions through your Android device settings.
For apps distributed through Google Play, additional data safety and permission disclosures may appear in the relevant store listing. Those disclosures are intended to complement this Privacy Policy, and platform listings, in-app notices, or permission prompts may provide more precise information about particular features or data practices.
Third-Party Services We May Use
Depending on the app, website feature, or use case, we may use third-party providers such as the following, although this list is illustrative and not exhaustive:
- Google AdMob for advertising
- Firebase Analytics for usage analytics
- Firebase Crashlytics for crash reporting and diagnostics
- Google Play Billing for paid apps, in-app purchases, and subscriptions
- Turnstile or similar anti-abuse tools for form and traffic protection
- email, contact form, waitlist, or customer support providers
- hosting, CDN, infrastructure, or website delivery providers
These providers may collect or process information on our behalf or for their own service delivery purposes, subject to their own privacy notices and contractual terms. Not every provider is used in every app.
How We Use Information
We may use information to:
- provide and maintain our website and apps
- deliver paid apps, purchases, subscriptions, and app features
- respond to support requests and communicate with users
- improve app performance, reliability, and user experience
- detect, prevent, and investigate fraud, abuse, and security incidents
- comply with legal obligations and enforce our terms
- measure usage and, where applicable, serve or evaluate advertising
Legal Bases for Processing
Where applicable law requires a legal basis for processing personal information, we may rely on one or more of the following:
- your consent
- performance of a contract or steps taken at your request before providing a service
- compliance with legal obligations
- our legitimate interests, such as operating, securing, improving, and supporting our services, where those interests are not overridden by your rights
If we rely on consent where required by law, you may withdraw that consent, subject to legal and operational limitations.
When We Share Information
We do not sell personal information. We may share information only in the following situations:
- with service providers that help us operate our website or apps
- with platform providers such as Google Play to process purchases, distribution, updates, and app administration
- with analytics, crash reporting, hosting, or advertising partners where applicable
- if required by law, regulation, legal process, or valid government request
- to protect the rights, safety, and security of users, the public, or Vembic LLP
- as part of a merger, acquisition, restructuring, or asset transfer
Third-party services process data under their own terms and privacy policies. Your use of those third-party services may also be governed by their policies.
Cookies, Tracking, and Similar Technologies
Our website and some related services may use cookies, local storage, SDKs, pixels, logs, or similar technologies to:
- keep services functioning properly
- remember user preferences
- analyze traffic and usage trends
- prevent spam, abuse, or fraudulent activity
- support advertising or measurement where applicable
You may be able to control certain tracking technologies through your browser settings, device settings, consent tools, or platform controls. Blocking some technologies may affect site or app functionality.
Children's Privacy
Some of our apps may be used by children. We take this seriously.
- We aim to limit data collection to what is reasonably necessary to operate the app.
- We do not knowingly collect more personal information from children than is appropriate for the relevant app experience and applicable law.
- Where an app is intended for or likely to be used by children, we try to use privacy-protective settings and appropriate third-party services.
- Parents or guardians who believe a child has provided personal information to us can contact us at support@vembic.com, and we will review the request.
Because our apps may differ in features and audience, platform listings, in-app notices, or permission prompts may provide additional details where required.
If a particular app is directed to children or is likely to attract a significant child audience, we may apply additional safeguards, limit certain data practices, use age-appropriate settings, or provide extra disclosures in the relevant app listing or in-app notice.
For child-directed or education-focused apps, we may also take additional steps such as:
- reducing reliance on advertising or using more privacy-protective ad settings where supported
- limiting analytics, identifiers, or optional data collection where appropriate
- avoiding features that are not necessary for the child-focused experience
- providing parent- or guardian-facing contact options for privacy questions
Data Retention
We keep information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:
- provide services and maintain accounts or purchases
- resolve disputes and provide support
- comply with tax, accounting, legal, and regulatory obligations
- detect and prevent abuse or fraud
Retention periods may vary depending on the type of data and the service involved.
For example, we may retain:
- support messages for as long as needed to resolve the request and maintain business records
- purchase and transaction records for accounting, tax, fraud prevention, and legal compliance purposes
- analytics or diagnostic data according to the retention settings of the relevant provider or service configuration
Security
We use reasonable administrative, technical, and organizational measures to protect information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Your Choices and Rights
Depending on your location and the service you use, you may have rights to request access, correction, deletion, or restriction of your personal information.
You may also be able to:
- manage app permissions in your device settings
- limit ad personalization through your device or Google settings
- uninstall an app to stop further collection through that app
- contact us to request deletion or ask privacy-related questions
To make a privacy request, email support@vembic.com.
We may need to verify your identity before acting on certain requests. In some cases, we may deny or limit a request where permitted by law, such as when we must retain information for legal, security, fraud prevention, or recordkeeping purposes.
Privacy Rights for EEA, UK, and Similar Regions
If you are located in the European Economic Area, the United Kingdom, or another region with similar privacy protections, you may have rights, subject to local law, to:
- request access to your personal information
- request correction of inaccurate or incomplete information
- request deletion of your personal information
- request restriction of processing
- object to certain processing
- request portability of certain information
- withdraw consent where processing is based on consent
- lodge a complaint with your local data protection authority
To exercise these rights, contact us at support@vembic.com.
Privacy Rights for California and Certain US States
If you are a California resident, or a resident of another US state with applicable privacy rights, you may have rights under local law, subject to exceptions, to:
- know what categories of personal information we collect, use, disclose, or share
- request access to specific pieces of personal information we hold about you
- request deletion of personal information we collected from you
- request correction of inaccurate personal information
- receive equal service and pricing even if you exercise your privacy rights, subject to lawful limitations
We do not sell personal information for money. We may disclose certain categories of information to service providers, analytics providers, platform providers, or advertising partners as described in this Privacy Policy.
If applicable law grants you the right to opt out of certain targeted advertising or sharing activities, you may contact us at support@vembic.com, and we will review your request in light of the service and law that applies.
International Processing
Our website, apps, and service providers may process information in countries other than your own. By using our services, you understand that information may be transferred to and processed in jurisdictions that may have different data protection laws than your country.
Where required, we take reasonable steps intended to protect transferred information using appropriate contractual, organizational, or technical safeguards.
Third-Party Links and Services
Our website or apps may link to or integrate third-party websites, stores, SDKs, or services. We are not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies before using their services.
Coverage Across Different Apps
Our apps may differ in purpose, business model, audience, features, permissions, and third-party services. For example, some apps may be paid, some may include in-app purchases, some may be ad-supported, and some may be designed for general audiences while others may be appropriate for children or education-focused use.
This Privacy Policy is intended to cover those differences at a general level without requiring a separate privacy policy for each app. Depending on the app you use, some sections of this Privacy Policy may apply more directly than others.
For example:
- some apps may display advertising
- some apps may use analytics or crash reporting
- some apps may request device permissions beyond basic network access, such as camera, microphone, storage, or notifications
- some apps may be paid or include subscriptions, while others may be free
- some apps may be designed with additional child-oriented safeguards
Where a platform listing, in-app notice, permission prompt, or feature-specific screen gives more precise information about a particular app feature or data practice, that information should be read together with this Privacy Policy.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date above. Material changes may also be communicated through our website, app listing, or in-app notice where appropriate.
Nothing in this Privacy Policy is intended to limit any rights you may have under applicable data protection or consumer protection law.
Contact Us
Vembic
Address: Vembic buiding, Pravattam, Kottayam, Kerala, India, 686601.
Email: support@vembic.com