Terms of Service
Last updated: May 27, 2026
These Terms of Service ("Terms") govern your access to and use of the Vembic website, Android apps, and related services, including paid apps, in-app purchases, subscriptions, support channels, and related content (collectively, the "Services").
By accessing or using the Services, you agree to these Terms. If you do not agree, do not use the Services.
If you have questions about these Terms, contact us at support@vembic.com.
Who We Are
The Services are operated by Vembic ("Vembic," "we," "us," or "our").
Eligibility and Use of the Services
You may use the Services only in compliance with applicable law and these Terms. If you are using the Services on behalf of an organization, you represent that you have authority to bind that organization to these Terms.
You agree not to:
- use the Services for unlawful, harmful, fraudulent, or abusive purposes
- interfere with the operation, security, or integrity of the Services
- attempt to gain unauthorized access to any part of the Services or related systems
- copy, scrape, reverse engineer, decompile, or exploit the Services except as permitted by applicable law
- use the Services to distribute malware, spam, or malicious code
- misuse support, contact, purchase, refund, or waitlist flows
We may suspend or restrict access if we reasonably believe you are violating these Terms, applicable law, or the safety and integrity of the Services.
Apps, Purchases, and Billing
Some of our apps are free, some are paid, and some may offer in-app purchases or subscriptions.
If you make a purchase through a third-party platform such as Google Play:
- the platform provider may process payment, billing, refunds, renewals, and taxes under its own terms
- your purchase may also be subject to that platform's policies and user agreements
- subscription management, renewal settings, and cancellation options may be handled through the platform account you used for purchase
Except where required by applicable law, refunds, renewals, cancellations, price changes, and payment disputes for purchases made through a third-party platform are generally handled under that platform's rules and billing systems.
We are not responsible for payment processing systems operated by third-party platforms, but we may provide support for access, entitlement, or app-functionality issues where appropriate.
Availability and Changes
We may update, change, suspend, or discontinue any part of the Services at any time, with or without notice, including features, pricing, availability, or supported devices.
We do not guarantee that any Service will always be available, uninterrupted, error-free, or compatible with every device or region.
Intellectual Property
The Services, including software, designs, text, graphics, branding, logos, and other content made available by Vembic, are owned by or licensed to Vembic and are protected by applicable intellectual property laws.
Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Services for your personal, lawful use.
Except where permitted by law or expressly allowed by us in writing, you may not:
- reproduce, distribute, sell, sublicense, or commercially exploit the Services
- remove or alter proprietary notices
- use our name, branding, or content in a misleading or unauthorized way
User Communications and Feedback
If you contact us, submit support requests, send ideas, or provide feedback, you grant us a non-exclusive, worldwide, royalty-free license to use that feedback to operate, improve, and support the Services. This does not transfer ownership of your personal information, which is handled under our Privacy Policy.
Privacy
Your use of the Services is also subject to our Privacy Policy, which explains how we collect, use, and share information.
Third-Party Services
The Services may link to, integrate with, or rely on third-party services, platforms, SDKs, stores, hosting providers, analytics tools, advertising services, billing providers, or anti-abuse tools.
Those third-party services are governed by their own terms and privacy policies. We are not responsible for third-party services, content, billing systems, or practices.
Disclaimers
To the maximum extent permitted by law, the Services are provided on an "as is" and "as available" basis. We disclaim all warranties, express, implied, or statutory, including implied warranties of merchantability, fitness for a particular purpose, non-infringement, and availability.
We do not warrant that:
- the Services will always be secure, available, or error-free
- defects will always be corrected
- the Services will be compatible with every device, operating system, network, or region
- the Services will meet your particular expectations or requirements
Limitation of Liability
To the maximum extent permitted by law, Vembic and its affiliates, partners, licensors, and service providers will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenues, data, goodwill, business opportunities, or device access arising out of or related to your use of the Services.
To the maximum extent permitted by law, our total liability for any claim arising out of or relating to the Services will not exceed the amount you paid us, if any, for the specific Service giving rise to the claim during the twelve months before the event giving rise to the claim.
Some jurisdictions do not allow certain warranty disclaimers or liability limitations, so some of the above may not apply to you.
Indemnity
To the extent permitted by law, you agree to indemnify and hold harmless Vembic and its affiliates, personnel, and service providers from claims, losses, liabilities, damages, and expenses arising out of:
- your misuse of the Services
- your violation of these Terms
- your violation of applicable law
- your infringement of another person's rights
Termination
These Terms remain in effect while you use the Services. We may suspend or terminate your access to some or all of the Services at any time if we reasonably believe:
- you violated these Terms
- you created legal, security, or operational risk
- suspension or termination is necessary to protect users, Vembic, or third parties
You may stop using the Services at any time. Uninstalling an app generally ends future access through that app, although platform billing, subscription, or record-retention obligations may continue where applicable.
Governing Law
These Terms are governed by the laws of India, without regard to conflict of law rules, except where mandatory local consumer protection laws require otherwise.
Disputes
If you have a dispute or complaint about the Services, you agree to contact us first at support@vembic.com and attempt to resolve the issue informally before pursuing formal legal action, unless applicable law prohibits this requirement.
Subject to applicable law, the courts located in Kochi, Kerala, India will have exclusive jurisdiction over disputes arising out of or relating to these Terms or the Services.
Changes to These Terms
We may update these Terms from time to time. When we do, we will update the "Last updated" date above. By continuing to use the Services after updated Terms become effective, you agree to the revised Terms.
Nothing in these Terms is intended to limit any non-waivable rights or remedies you may have under applicable consumer protection law.
Contact Us
Vembic
Address: Vembic buiding, Pravattam, Kottayam, Kerala, India, 686601.
Email: support@vembic.com